You can use customized pre-made message templates or write your own messages to target your customers with review and seller feedback requests.
It’s easy to do through our item filters section. Just choose your product’s main picture and click confirm.
When you no longer need that message pattern, you can just choose “inactive” from your dashboard.
It depends on the package that you choose when opening your account with AllinSeller.
When message is ready, set it to ‘Active’ button from your message dashboard.
There are several things you should do to achieve higher ratings. Here are some tips that can guide you:
You can draft a more unique and compelling messages with your branded logo attached to it. Images can be uploaded directly into your message template.
To create higher value for you customers – you can add any file to your messages: Ebook, Manual or other free bonus. Click on “add attachments” under the message box.
You can choose to “skip sending this message if returned” or create a customized message that triggered and sent when return is made.
When writing a message, use variables such as [buyers_name] at the beginning of the sentence.
After you set the ‘Active’ button on your message dashboard, check AllinSeller and Seller Central “sent messages” section that your messages are sent appropriately.
‘Message tag’ is a special feature that helps you find easy access to your messages anytime you want. You can choose to tag messages by using marketplace, ASIN, topic, etc.
The message filter known as ‘Delivered Within’ is a simple filter that allows you to send messages to buyers whose orders were delivered in a specific time. This filter is viable in targeting customers that bought your products at specific national holiday or special event.
Design simple message titles to differentiate and categorize messages in your dashboard. This feature is for internal use and will not be sent to customers.
Sometimes defected PDF file may prevent your message from sending through Seller Central. Remove the file, check it, change its name and upload it again as attachment.
Absolutely! You should ask your customers to leave product reviews. And with AllinSeller platform, it is now easy for you to aks for reviews through our customized templates and review links with images.
Amazon does not allow any link that is connected to your social media account or your personal website.
Yes. Our platform supports all orders. You may create different topics and target your customers differently if you choose.
Yes. To do this, use the feature called ‘smart send’ to send your messages at optimal hours (10.00-13.00).
Yes, regardless of the package you choose, you can use any of template messages you like.
You should try to elegantly address this issue, explaining the problem and what can you do for your customer, and then politely ask him to remove the feedback. You can include instructions on how to do so or link them using the URL below.
This link provides instructional information on how to remove Seller Feedback:
The same is true in regard to customer’s reviews.
The Newbie Pack of AllinSeller includes 150 messages that you can send each month. You get the full access to Auto Responder Dashboard as well.
Product reviews can be either positive or negative experiences about specific products qualities and features. Seller feedback refers to a user’s overall experience with the seller – shipping timeframe, product appearance at delivery etc.
You should check your Account Settings to verify that your testing email is correct. Also check your Spam folder in your email dashboard.